139 Win Privacy Policy — Your Data is Completely Safe With Us

139 win is a trusted online Sports Betting platform in Bangladesh. We place the highest priority on our users' privacy. This Privacy Policy explains how 139 win collects, uses, and safeguards your personal information.

This Privacy Policy automatically applies to you whenever you use the 139 win website, mobile app, or any of our other services. Please read it carefully before using the platform.

139 win follows international data protection standards and stores your information with appropriate safeguards. Our privacy policy is straightforward and transparent — no hidden clauses.

139 win collects several types of information. The table below outlines each data type and the reason it is collected.

Personal Identity Information

• Full name & date of birth (for age verification)
• National ID number or passport number (for KYC verification)
• Email address and mobile number (for communication and account security)
• Current address (for verification purposes if required)

Financial Information

• Mobile banking number (bKash, Nagad, Rocket, etc.)
• Transaction history — deposits and withdrawals
• Payment method details (full card numbers are never stored)

Technical Information

• IP Address & Device Information
• Browser type and operating system
• Platform Activity Logs
• Cookie & Tracking Data (details below)

139 win collects and uses your information only for specific, legitimate purposes. Collecting unnecessary data goes against our policy.

• Account Management: To secure registration, login, and your account.
• Identity Verification (KYC): To verify age and identity — and to prevent access by minors.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To detect and prevent suspicious activity.
• Anti-Money Laundering (AML): To meet international legal obligations.
• Customer Support: To resolve issues and provide support.
• Platform Improvement: To analyze and improve the user experience.
• Legitimate Communication: To send you promotions, updates, and important notices (with the option to opt out).

139 win may share data with third parties only in very limited circumstances and subject to strict conditions.

When Data May Be Shared

• Payment Processor: Necessary information is shared with payment gateways to process transactions.
• Legal Obligations: We may be required to disclose data under a court order or government directive.
• Service Provider: Trusted technology partners who help operate the platform.
• Fraud Investigation: To investigative authorities in cases of serious fraud.

When Data Will Not Be Shared

• Selling or sharing data with advertisers.
• Using your data for marketing without your consent.
• Sharing data with unrelated third parties.

All third parties working with 139 win are held to the same privacy standards. We bind them contractually to ensure your data stays protected.

139 win uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored in your browser or on your device.

Cookie Type

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: For analyzing and improving platform performance.
• Marketing Cookies: To show relevant promotions. You can turn these off.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

139 win retains your data only for as long as necessary. Once no longer needed, it is securely deleted.

• Account Information: For the duration of the active account, and up to 5 years after closure for legal compliance.
• Transaction Records: A minimum of 5 years as directed by financial regulatory authorities.
• KYC Documents: 5–7 years as required by legal obligations.
• Cookie Data: Typically between 30 days and 1 year.
• Support Conversations: Up to 2 years after the issue is resolved.

Once the retention period ends, 139 win permanently deletes or anonymizes your data using secure methods.

You have several important rights regarding your personal data at 139 win. These rights are backed by international data protection law.

To exercise these rights, support@139win.netEmail us and 139 win will respond within 72 hours.

139 win uses industry-leading security technologies and practices to protect your data. Our security framework operates across multiple layers.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: Advanced firewalls block unauthorized access attempts.
• Two-Factor Authentication: An extra layer of security for your account.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Data Masking: Sensitive details (such as card numbers) are masked before storage.
• Access Controls: Only authorized personnel can access your data.

139 win strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

If we become aware that a minor's data is in our system, it will be promptly deleted and the associated account will be closed. If you suspect this has occurred, please contact us.

Parents are encouraged to monitor their children's online activity and ensure they do not access online betting platforms. To learn more about responsible gaming, visit our Responsible Gaming Read the page.

139 win may update this Privacy Policy from time to time. Changes may be made due to service updates, legal requirements, or technological improvements.

• You will be notified at your registered email address of any significant changes.
• The date of any changes will be noted at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the changes, you will have the option to close your account.

We recommend reviewing this Privacy Policy every few months to stay up to date.

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. The 139 win data protection team is ready to address all your queries.

• Email: support@139win.net
• Response Time: Within 72 hours
• Language: Support available in both Bengali and English